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The website newmood.shop is created and operated by NewMood.
Address:
Marrakech Sakar, Marrakech, Morocco
Phone: +212 644-784444
Email: contact@newmood.shop
The website https://newmood.shop is hosted by OVH, located at:
2 rue Kellermann – 59100 Roubaix – France
To contact the host: https://www.ovh.com/fr/support/
The website newmood.shop is intended for personal use only.
Any commercial use of all or part of the content of newmood.shop is prohibited.
All elements on this website remain the property of NewMood, even after download.
The site may include links to third-party websites. NewMood is not responsible for their content or any harm they may cause. The presence of these links does not imply any responsibility or control by NewMood.
Users must not use newmood.shop or its services for illegal purposes and must comply with applicable laws and regulations.
Users are solely responsible for any damages caused to NewMood or third parties from misuse. In the event of violations, NewMood reserves the right to take legal action.
To process orders, NewMood collects and processes personal data required in the forms on the website.
This may occur when users:
Purchase a product
Subscribe to the newsletter
Contact NewMood
NewMood complies with applicable data protection laws.
The data controller is the Customer Service team, reachable via: contact@newmood.shop
Users have the right to access, correct, delete, or oppose their data by:
Modifying their account info directly
Sending a request to:
NewMood – Customer Service
Marrakech Sakar – Marrakech, Morocco
Or by email: contact@newmood.shop
Based on account preferences, users may receive promotional content. They can unsubscribe anytime via the email footer or account settings.
NewMood does not disclose personal data unless authorized or legally required.
Data may be shared with logistics partners for order processing.
The website uses cookies to enhance user experience, such as remembering shopping cart contents.
Users accept full responsibility when using newmood.shop.
The website is provided “as is” without any warranties. NewMood disclaims any liability for merchantability, suitability, or satisfaction.
Users bear all risks related to data loss or damages resulting from using the website.
NewMood does not guarantee the accuracy or completeness of the content and disclaims any responsibility for viruses or harmful elements.
NewMood is not liable for direct or indirect damages resulting from the use or unavailability of the website.
All intellectual property rights related to the design, content, and structure of newmood.shop belong to NewMood or its licensors.
Under applicable copyright law, full or partial reproduction of the site without written permission is prohibited and constitutes infringement.
Any unauthorized use will be legally pursued.
Any violation of these rules may result in legal action before the competent courts of Marrakech, Morocco.
To view the full Oney terms and conditions:
https://f.hubspotusercontent00.net/hubfs/508350/ONEY/cgv-payplug-oney.pdf
According to Article 14, paragraph 1 of the ODR Regulation:
Consumers can settle disputes online via the European Commission’s platform:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR
NewMood considers the protection of your personal data to be essential. In line with this philosophy, we would like to inform you through this document about our privacy policy and how we collect and process your personal data.
We will keep you informed of any changes to the processing of your personal data via our website or other usual communication channels.
This privacy policy applies to newmood.shop, all associated websites, social media pages and accounts, online contests or giveaways, and any other digital initiative by NewMood that involves the collection of personal data (collectively referred to as the “Platforms”).
This policy does not apply to third-party websites, even those that may be linked to or from our Platforms.
With your prior consent, we may collect and process all or part of the following data when you use our Platforms:
First and last name
Email address
Gender
Phone number
Postal address
Age / Date of birth
Your feedback about our products
Your purchase history (on newmood.shop)
Any specific request you may send us
Responses to surveys used for research and statistics
Yes, we may collect your IP address and browser type for system administration and statistical purposes — without identifying you individually.
We may also use cookies (small text files downloaded onto your device) primarily to:
Recognize you on your next visit
Display content tailored to your interests
Improve your overall experience on our site
You can disable cookies in your browser settings. However, please note that some features of our Platforms may not function properly if cookies are disabled.
Your data is used mainly for customer and prospect management, including:
Responding to your inquiries
Sending newsletters and promotional offers
Validating participation in campaigns or giveaways
Processing payments
Preventing fraud
Managing your online account
Improving and customizing the site experience for your device
You can access, modify, or delete your personal data at any time:
From your account dashboard on newmood.shop
By email: contact@newmood.shop
By mail:
NewMood – Customer Service
Marrakech Sakar – Marrakech, Morocco
You may also object to the use of your data for marketing purposes or request the complete deletion of your personal data (subject to legal obligations of retention).
We may share your data with:
Authorized employees of NewMood
Service providers (e.g., hosting, payment processing, logistics)
These partners are contractually required to:
Use your data only for the services we request
Respect confidentiality and comply with all relevant data protection laws
Your data is stored either in our own databases or those of our service providers, located within the European Union.
For service quality optimization, some data may be transferred outside the European Economic Area (EEA). In such cases, we ensure strict technical, organizational, and legal safeguards to maintain the confidentiality and security of your personal data.
We are committed to keeping your data as safe as possible. We implement physical, technical, and organizational measures to prevent:
Unauthorized access
Alteration or loss of data
Any form of data breach
Your data is only retained for as long as necessary for the purposes for which it was collected.
This privacy policy may be updated by us at any time. Any modifications will be posted on this page.
In accordance with the General Data Protection Regulation (GDPR) and French Data Protection Act No. 78-17, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request data deletion
Object to data processing for marketing purposes
Request data portability in applicable cases
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